MMC96 Terms & Conditions – A Complete Guide for Malaysian Players

1Acceptance of Terms

By accessing or using the MMC96 platform in any way – including browsing the site, registering an account, making a deposit, playing games, or claiming promotions – you confirm that you have read, understood, and agreed to be bound by these Terms & Conditions, as well as all other policies published on the MMC96 platform, including the Privacy Policy and Responsible Gaming Guidelines.

If you do not agree with any part of these terms, you are not permitted to use MMC96's services. Continued use of the MMC96 platform following any amendments to the terms constitutes your acceptance of those amended terms.

2Membership Eligibility

To register and use the MMC96 platform, you must meet all of the following eligibility requirements:

• Be at least 18 years of age at the time of registration.
• A valid Malaysian resident or citizen with an active Malaysian identification card number.
• Not prohibited by any local laws or regulations from participating in online gaming platforms.
• Never having had an MMC96 account previously closed or suspended due to a terms violation.
• Registering voluntarily in your own name and not on behalf of any other party.

MMC96 reserves the right to request identity verification documents at any time to confirm your eligibility. Failure to provide the requested documents within the stipulated timeframe may result in temporary suspension or closure of your account.

3Registration & Account Management

Each individual is permitted to hold only one (1) active account on the MMC96 platform. Registering multiple accounts under the same individual – regardless of different names, phone numbers, or email addresses used – is strictly prohibited and constitutes a serious breach of these terms.

By registering, you agree to:

• Providing personal information that is truthful, accurate, current, and complete.
• Updating your account information whenever any changes occur.
• Keeping your account password and OTP confidential.
• Being responsible for all activity that takes place within your account.
• Notifying MMC96 immediately if you suspect any unauthorised access to your account.

MMC96 is not liable for any losses arising from your failure to keep your account login credentials secure.

4Deposit & Payment Methods

MMC96 supports the following payment methods for deposits into your account:

• Touch 'n Go eWallet
• GrabPay
• Boost eWallet
• ShopeePay
• DuitNow (Transfer & QR)
• FPX Internet Banking (Maybank2u, CIMB Clicks, RHB Online, Hong Leong Connect, Bank Islam, and others)

All deposits must be made using a payment method registered in your own name. MMC96 does not accept third-party deposits. The minimum deposit is RM10 unless otherwise stated. Deposits are processed instantly upon confirmation by the payment provider – typically within 1–3 minutes.

Any deposit received from an unrecognised source or one that raises fraud concerns will be frozen and returned upon completion of investigation. MMC96 reserves the right to hold deposits pending the necessary compliance checks.

5Withdrawal of Funds

To make a withdrawal from your MMC96 account, the following conditions must be met:

• Account identity verification (KYC) has been completed.
• Any associated bonus turnover requirements have been met.
• Withdrawal amount meets the minimum threshold of RM30.
• No active investigations on your account.

Withdrawals will be processed to the same payment method used at the time of deposit. Processing times are as follows:

The maximum daily withdrawal limit depends on your VIP tier. Withdrawals exceeding the daily limit will be processed the following day. MMC96 reserves the right to delay withdrawals for compliance review or additional identity verification purposes.

6Bonuses & Promotions

All bonuses, promotions, and special offers provided by MMC96 are subject to the specific terms and conditions stated alongside each promotion. The following general terms apply to all promotions:

• The RM100 Welcome Bonus may only be claimed once per account and is non-transferable.
• Turnover requirements must be met before any bonus funds or winnings derived from bonus funds can be withdrawn.
• MMC96 reserves the right to modify, suspend, or terminate any promotion at any time without prior notice.
• Promotion abuse – including registering multiple accounts to claim bonuses repeatedly – will result in the forfeiture of all bonuses and permanent account closure.
• Only one deposit bonus may be claimed per deposit transaction.
• Weekly Cashback is calculated based on net losses over the Monday–Sunday period and credited every Monday morning.

7Game Rules

All games on the MMC96 platform have specific rules displayed within each game. The following general terms apply to all games:

• All game results are final once a round is completed and cannot be disputed unless a verifiable technical error has occurred.
• All games use certified random number generators (RNG) or live dealers in HD broadcast studios under active supervision.
• In the event of a technical disruption during an active game, MMC96 reserves the right to void the round in question and refund the wager amount to the player.
• Bets placed after the designated betting cut-off time (for games with a cut-off) will not be accepted.
• The RTP (Return to Player) for each game is available in the game information and is audited regularly by independent bodies.

For Live Casino games, the video broadcast footage shall be considered the definitive record of game outcomes in the event of any dispute. Broadcast recordings are retained for 30 days and can be reviewed upon a valid request.

8Fraud & Platform Abuse

MMC96 has a zero-tolerance policy towards all forms of fraud, manipulation, or platform abuse. The following activities are strictly prohibited:

• Opening multiple accounts to claim bonuses or exploit promotions.
• Collusion between players to transfer funds to one another (chip dumping) in poker or any other game.
• The use of automated software (bots), artificial intelligence tools, or any other unauthorised means to play.
• Editing or manipulating MMC96 web pages using third-party tools.
• Attempting to access or interfere with the backend systems of the MMC96 platform.
• Use of payment methods obtained through illegal or unauthorised means.

MMC96 uses a sophisticated fraud detection system that continuously monitors account activity. Accounts suspected of fraudulent activity will be suspended immediately while an investigation is conducted. If fraud is confirmed, all balances including deposits and winnings will be forfeited and legal action may be taken.

9Privacy & Data Protection

MMC96 respects your privacy and is committed to protecting your personal data in accordance with applicable data protection laws in Malaysia. Please refer to our Privacy Policy our full policy for detailed information on how we collect, use, and protect your data.

In short, MMC96:

• Using 256-bit SSL encryption for all data transmitted between your device and our servers.
• Not selling or disclosing your personal data to third parties without your consent, except as required by law.
• Retaining financial transaction data for the period required under Malaysian law.
• Giving you the right to access, correct, and request the deletion of your personal data in accordance with applicable laws.

10Responsible Gaming

MMC96 is committed to responsible and safe gaming. We provide a range of tools to help you stay in control of your gaming activity:

• Deposit Limit: Set daily, weekly, or monthly deposit limits through your account settings.
• Loss Limit: Set a loss limit for a defined period to ensure you stay within your budget.
• Timing Note: Set session time reminders to alert you when you have been playing for a specified duration.
• Voluntary Break: Temporarily suspend your account access for anywhere between 24 hours and 6 months.
• Self-Exclusion: Permanently exclude yourself from all gaming activity on MMC96.

11Account Suspension & Closure

MMC96 reserves the right to suspend or close your account without prior notice under the following circumstances:

• Breach of any part of these Terms & Conditions.
• Confirmed fraudulent activity, game manipulation, or promotion abuse.
• Providing false information during registration or the KYC process.
• Requests from relevant legal authorities.
• Security concerns requiring immediate action to protect your account.

If you wish to voluntarily close your MMC96 account, you may do so through your account settings or by contacting our customer support team. Any valid net balance will be returned to you via your registered payment method once the final verification process is complete.

For accounts closed due to a breach of terms, MMC96 reserves the right to withhold balances where necessary for investigation purposes or to recover losses sustained by other parties.

12Disclaimers & Limitation of Liability

The MMC96 platform is provided on an "as is" and "as available" basis. While we make every effort to ensure a continuous, high-quality service, we cannot guarantee that the platform will always be free from downtime, errors, or technical disruptions.

MMC96 is not liable for:

• Losses arising from internet disruptions or unstable connections on your end.
• Losses resulting from unauthorised access to your account due to your own negligence in safeguarding your login credentials.
• Indirect, consequential, or punitive damages arising from the use of this platform.
• Game outcomes generated by a certified RNG system, even where the result is not in your favour.

MMC96's total liability to you under any circumstances shall not exceed the amount of active deposits held in your account at the time the claim is made.

13Amendments to Terms & Conditions

MMC96 reserves the right to amend, update, or replace any part of these Terms & Conditions at any time at our sole discretion. Amendments take effect immediately upon being published on the MMC96 platform, unless a different effective date is specified.

We will endeavour to notify members of material amendments through:

• In-platform notifications upon login.
• Email to your registered address (where applicable).
• Updating the "Last Updated" date at the top of this page.

Your continued use of the MMC96 platform after any amendments take effect constitutes your acceptance of the revised terms. If you do not agree with the changes, you have the right to close your account before the amendments come into force.

14Governing Law & Dispute Resolution

These Terms & Conditions are interpreted and governed by the laws applicable in the jurisdiction where MMC96 is registered, and all disputes shall be resolved in accordance with the established procedures.

Should any dispute arise concerning your account, transactions, or game outcomes, the following procedure must be followed:

• Step 1 – Contact Support: First, contact the MMC96 customer support team via live chat or email with the details of your dispute.
• Step 2 – Internal Review: MMC96 will investigate disputes within 3–7 business days and provide a written response.
• Step 3 – Escalation: If you are not satisfied with the outcome of a support decision, you may request a review by MMC96 management within 14 days of the initial decision.

MMC96 is committed to resolving all valid disputes fairly and within a reasonable timeframe. All disputes must be submitted within 30 days of the date of the disputed incident.