🔒 Official Document – Updated 2026

MMC96 Privacy Policy – Malaysian Player Data Protection

Your personal data is a trust we take seriously. This Privacy Policy transparently explains how MMC96 collects, uses, stores, and protects your information.

Updated: January 2026 Language: English (en-MY) Jurisdiction: Malaysia PDPA Malaysia Compliance
Version 3.1 • Supersedes all previous versions

🛡️ MMC96's Privacy Commitment

Six core principles that shape how MMC96 handles your personal data — all designed to protect your interests as a Malaysian player

Security 🔐
256-bit SSL Banking-Grade Encryption
All data transmitted between your device and MMC96's servers is encrypted using 256-bit SSL technology – the same standard used by Maybank and CIMB. Your data never travels unprotected across the internet, making it virtually impossible for third parties to intercept.
Transparency 👁️
We Tell You Exactly What We Collect
MMC96 does not collect data silently. Every category of data we collect, the reason it is collected, and how it is used are clearly stated in this policy. You have the right to know what happens with your information — and we provide those answers here.
Controls 🎛️
You Are in Control of Your Data
As an MMC96 player, you have the full right to access, correct, transfer, and request the deletion of your personal data. All requests can be submitted directly to our support team and will be processed within 30 business days.
Privacy 🚫
No Sale of Data to Third Parties
MMC96 has never and will never sell your personal data to any third party for marketing or commercial purposes. Your data is shared only with selected service partners necessary for platform operations, and is always subject to strict confidentiality agreements.
Compliance ⚖️
Fully Compliant with Malaysia's PDPA
The MMC96 Privacy Policy is designed and implemented in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA). This means you are protected under Malaysian law and have an official channel to lodge a complaint should your privacy rights be violated.
Payments 💳
Financial Data Processed Securely
Your payment details via Touch 'n Go eWallet, GrabPay, DuitNow, or FPX are processed directly by licensed payment providers. MMC96 does not store your bank account number or e-wallet PIN — we only receive confirmation of a successful transaction.

This Privacy Policy explains how MMC96 ("we", "the Platform") collects, uses, stores, protects, and shares your personal data when you use our services. By registering an account or using the MMC96 platform, you agree to the practices described in this policy. Please read it carefully.

1Introduction & Scope of This Privacy Policy

MMC96 is committed to protecting the privacy of all users on our platform, especially Malaysian players who trust us with their personal information. This Privacy Policy applies to all users who register, browse, or use any part of the MMC96 platform, including the website, mobile application (where available), and all related services.

This policy is prepared in compliance with Malaysia's Personal Data Protection Act 2010 (PDPA) and applicable international privacy standards. We update this policy from time to time to reflect changes in our practices or legal requirements. The "Updated" date at the top of this page indicates the currently effective version.

Note: This policy is written in Bahasa Melayu and is governed by Malaysian law. In the event of any conflict between the Bahasa Melayu version and any translation, the Bahasa Melayu version shall prevail.

2Personal Data We Collect

MMC96 collects several categories of personal data depending on how you interact with the platform. The table below outlines the types of data collected and the purpose of each:

Data CategoryExample InformationPrimary Purpose
Identity Information Full name, IC number, date of birth Identity verification (KYC), fraud prevention
Contact Information Malaysian phone number, email address Account communications, OTP, notifications
Transaction Data Deposit/withdrawal records, betting history Account management & AML compliance
Technical Data IP address, device type, web browser Security & fraud detection
Usage Data Pages visited, games played, active session duration Platform improvement, personalisation
KYC Information IC photo, verification selfie Legal compliance, age verification

MMC96 only collects data that is strictly necessary for the stated purposes. We do not collect sensitive data such as medical information, political views, or biometric information beyond what is required for the KYC process.

3How We Collect Your Personal Data

MMC96 collects personal data through several channels:

  • Directly from You: During account registration, the KYC process, customer support forms, and direct interactions with the platform.
  • Automatically: Through cookie technology, server logs, and analytics tools when you browse or use the MMC96 platform.
  • From Payment Providers: Transaction verification from Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, DuitNow, and FPX – success status only, not your full account details.
  • From Service Partners: Verification data from third-party KYC service providers used in our identity verification process.
Important: MMC96 will never request sensitive personal information such as your e-wallet PIN, online banking password, or credit card CVV through any channel. If you receive such a request purportedly from MMC96, please report it to our support team immediately.

4Purpose of Personal Data Use

MMC96 uses your personal data for the following purposes, all grounded in a valid legal basis under Malaysia's PDPA:

  • Account Management: Creating, verifying, and maintaining your MMC96 account, including identity verification and the KYC process.
  • Transaction Processing: Processing deposits and withdrawals via your chosen Malaysian payment method.
  • Customer Service: Handling enquiries, resolving issues, and providing support via live chat, email, or WhatsApp.
  • Security & Fraud Prevention: Detecting and preventing unauthorised access, fraud, and illegal activity on the platform.
  • Legal Compliance: To fulfil AML (Anti-Money Laundering) compliance obligations and reporting requirements to the relevant authorities where mandated by Malaysian law.
  • Service Communications: Sending important notifications about your account, lottery draw results, and platform updates.
  • Platform Improvements: Analysing usage patterns to enhance the player experience and improve platform features.
  • Marketing Communications (with Consent): Sending information about promotions, bonuses, and new offers — only to players who have consented to receive such communications.
You may withdraw your consent to receive marketing communications at any time through your account settings or by contacting MMC96 support. Withdrawing consent does not affect the processing of data required for the operation of your account.

5Third-Party Data Sharing

MMC96 does not sell, rent, or disclose your personal data to third parties for their commercial marketing purposes. However, in the course of operating the platform, we share limited data with the following categories of partners:

  • Payment Providers: Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, DuitNow, and FPX receive the information necessary to process your transactions. They are each governed by their own privacy policies and Bank Negara Malaysia regulations.
  • KYC Service Provider: For identity verification purposes, only limited information is shared with licensed service providers, and only under strict confidentiality agreements.
  • Game Providers: Companies such as Evolution Gaming or Pragmatic Play may process game session data to enable Live Casino and other games to function. No financial information or full identity details are shared.
  • Legal Authorities: MMC96 will disclose data when required by a court order, regulatory directive, or valid legal obligation under Malaysian law.

All our third-party partners are bound by data processing agreements that require them to protect your information to a standard no less stringent than that practised by MMC96.

6Data Storage & Security

MMC96 implements comprehensive technical and organisational security measures to protect your personal data against unauthorised access, loss, destruction, or disclosure:

  • 256-bit SSL encryption for all data in transit.
  • Data encryption at rest for sensitive information such as KYC documents.
  • Role-based access control — only personnel who require access to specific data are authorised to do so.
  • 24/7 security monitoring and intrusion detection systems.
  • Regular penetration testing conducted by independent third parties.
  • A clear incident response procedure in the event of a data breach.

Data Retention Period: MMC96 retains personal data only for as long as necessary for the stated purposes or as required by Malaysian law. Financial transaction data is retained for 7 years in accordance with AML requirements. Data from closed accounts is retained for 5 years. Once the retention period expires, data is securely deleted or anonymised.

While we take reasonable steps to protect your data, no security system can be guaranteed to be 100% secure. We encourage you to use a strong, unique password for your MMC96 account and never share it with anyone.

7Cookies & Tracking Technologies

The MMC96 platform uses cookies and similar tracking technologies to enhance the user experience and ensure the platform functions properly. Below are the types of cookies we use:

You can manage your cookie settings through your web browser preferences. However, disabling essential cookies may affect the functionality of the MMC96 platform and your ability to log in or complete transactions.

8Your Rights as an MMC96 User

Under Malaysia's PDPA and MMC96's privacy policy, you have the following rights regarding your personal data:

⚖️ Your Privacy Rights as an MMC96 User

MMC96 fully respects and upholds these rights – you should never feel hesitant about exercising them

👀
Right of Access
You have the right to request a copy of the personal data MMC96 holds about you at any time. Requests will be processed within 21 business days and can be submitted by email to support@mmc96.click with the subject line "Data Access Request".
✏️
Right to Rectification
If any personal data we hold about you is inaccurate or out of date, you have the right to request a correction. Basic information updates can be made directly through your MMC96 account profile settings without needing to contact support.
🚫
Right to Erasure
You may request the deletion of your personal data when it is no longer needed for its original purpose, or when you withdraw your consent. Such requests are subject to legal data retention obligations that may require us to retain certain data.
⛔
Right to Object
You have the right to object to the processing of your personal data for direct marketing purposes at any time, with immediate effect. For other types of processing, objections will be assessed against the legitimate interests involved.
📦
Right to Data Portability
You have the right to receive your personal data in a structured, machine-readable format and to transfer it to another data controller where processing is based on consent or contract.
🛑
Right to Restrict Processing
In certain circumstances — for example, during a dispute over data accuracy or while your objection is under review — you have the right to request that MMC96 temporarily restrict the processing of your data until the matter is resolved.
How to Submit a Privacy Rights Request

Send an email to support@mmc96.click with the subject line "Privacy Rights Request – [Request Type]". Please include your full name, MMC96 account number, and details of your request. We will acknowledge receipt within 3 business days and fulfil the request within 30 business days.

9Financial Data & Payment Security

MMC96 takes financial data protection extremely seriously, as it goes to the heart of the trust you place in us. Here is how we handle your payment-related information:

  • MMC96 does not store your bank account number, e-wallet PIN, or full card details. All transactions are processed directly by licensed payment providers.
  • When you make a deposit via Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, DuitNow, or FPX, you are redirected directly to each payment provider's secure interface for verification.
  • MMC96 only receives a transaction success verification token – not your full account details.
  • Transaction records (amounts, dates, methods) are stored within the MMC96 system for account management and AML compliance purposes. All records are encrypted and inaccessible to unauthorised personnel.
  • All withdrawals are processed back to the same method used for the original deposit, as an anti-money laundering security measure.
Security Reminder: MMC96 will never ask you to provide your e-wallet or online banking login credentials to any support representative. If someone claiming to be from MMC96 requests this information, please end the session immediately and contact our official support team.

10Child Protection

The MMC96 platform is exclusively for individuals aged 18 and above. We do not knowingly collect personal data from children or minors.

During registration, users are required to confirm that they are 18 years of age or older. Our KYC process requires verification of a Malaysian identity card, which includes date of birth information, providing an additional layer of protection.

Should MMC96 discover that personal data of a minor has been collected without valid parental or guardian consent, we will take immediate steps to delete that data and close the account in question. If you believe a minor has registered an account on our platform, please contact MMC96 support immediately at support@mmc96.click.

Parents and guardians are responsible for monitoring their children's online activity. If you share a device with a child, always log out of your MMC96 account after each session and use a password that is not easy to guess.

11Cross-Border Data Transfers

In the course of operating the platform, your personal data may be transferred to and stored on servers located outside Malaysia. Such transfers occur in the following contexts:

  • Cloud infrastructure service providers that may operate data centres across multiple locations.
  • International game providers that process gameplay session data from their broadcast studios.
  • Data backup systems for disaster recovery purposes.

In all cases of cross-border data transfers, MMC96 ensures that protection equivalent to or greater than that required under Malaysia's PDPA is applied to your data, through appropriate safeguards such as standard data processing agreements or your explicit consent.

12Amendments to This Privacy Policy

MMC96 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our privacy practices, new legal requirements, or changes to the services we offer.

When we make material changes to this policy, we will:

  • Updating the "Last Updated" date at the top of this page.
  • Displays an in-platform notification the next time you log in.
  • Sending email notifications to the registered address for significant amendments.

Your continued use of the MMC96 platform after any amendments take effect constitutes your acceptance of the revised Privacy Policy. If you do not agree with the changes, please discontinue use of the platform and contact support to close your account.

13Contact Us – Data Protection Officer

If you have any questions, concerns, or complaints regarding how MMC96 handles your personal data, please contact us through the following channels:

  • Email: support@mmc96.click (with the subject line "Privacy Enquiry")
  • Live Chat: Available 24/7 on the MMC96 platform
  • Response time: 3 business days for general enquiries; 30 business days for formal data rights requests

If you are dissatisfied with how we have handled your privacy complaint, you have the right to lodge a complaint with Malaysia's Department of Personal Data Protection under the Ministry of Communications and Digital.

For urgent privacy matters or those involving a potential data breach, contact us immediately at support@mmc96.click and we will respond within 24 hours.

Why Data Privacy Matters for Malaysian Online Casino Players

When you play football at the field near your home or watch the Malaysia Super League at the stadium, no one takes note of your personal details. But when you play at an online casino, you naturally share more personal information — your name, phone number, and payment details. That is the reality of the digital world, and it is no cause for concern, as long as you know the platform you are using genuinely cares about your data.

At MMC96, we understand that the trust you place in us when sharing your personal information is not something to be taken lightly. That is why we invest seriously in security infrastructure, transparent privacy policies, and internal procedures that ensure your data is always handled with the utmost responsibility.

One question Malaysian players frequently ask is about the security of their financial data. When you make a deposit via Touch 'n Go eWallet or DuitNow, you may wonder what MMC96 actually stores about that transaction. The answer is straightforward: we retain a record that the transaction was completed, the amount, and the timestamp — but we do not store your e-wallet login credentials or PIN. This is not simply a policy choice — it reflects how modern payment systems are designed to protect users.

Malaysia's PDPA – The Law That Protects You

Many Malaysians may not be aware that our country has comprehensive personal data protection legislation – the Personal Data Protection Act 2010 (PDPA). This law requires organisations handling the personal data of Malaysians to comply with strict data protection principles, including obtaining valid consent before collecting data, using data only for its stated purpose, and protecting data from unauthorised access.

As a platform serving Malaysian players, MMC96 operates fully within the PDPA framework. This means you hold legally enforceable rights — not merely company promises. If you feel your privacy rights have been violated, you are not solely dependent on MMC96's discretion to resolve the matter — you may file a formal complaint with Malaysia's Department of Personal Data Protection.

We encourage all MMC96 players to understand these rights and to exercise them without hesitation whenever needed. A responsible platform does not shy away from accountability — we embrace it as a fundamental part of how we operate.

How to Protect Your Own Privacy on MMC96

While MMC96 does our part to protect your data, there are several simple steps you can take to better safeguard your account's privacy. Use a strong, unique password for your MMC96 account — do not reuse the same password as your email or banking accounts. Enable two-factor authentication where available, as it adds an extra layer of protection that makes your account significantly harder for unauthorised parties to access, even if your password is compromised.

Also be vigilant against phishing attempts — emails or messages that appear to come from MMC96 but ask you to click a link or provide your login details. MMC96 will never ask for your password or e-wallet PIN via email or message. If you receive a suspicious communication claiming to be from MMC96, send an email to support@mmc96.click for verification before taking any action.

Log out of your MMC96 account when you are done playing, especially if you are using a shared device or a public WiFi connection. This simple step can prevent unauthorised access to your account in unexpected situations. Privacy is a shared responsibility — and together we can ensure your experience at MMC96 remains safe and enjoyable.

📑 Related Documents
Other MMC96 Policies
Secure Payment Methods
Touch 'n Go GrabPay Boost ShopeePay DuitNow FPX Maybank2u CIMB Clicks

Your account details are not stored by MMC96.

Privacy Enquiries?

Contact the MMC96 privacy team at support@mmc96.click with the subject line "Privacy Inquiry". Response within 3 business days.

❓ Frequently Asked Questions – MMC96 Privacy Policy

The most frequently asked questions about privacy and data protection on the MMC96 platform

MMC96 will only disclose personal data to Malaysian government authorities or the police when legally required to do so – for example, pursuant to a warrant, a valid court order, or an official request under applicable Malaysian law such as the Anti-Money Laundering Act. We do not voluntarily disclose data without a lawful legal order, and we will notify you of any such request unless prohibited from doing so by law. Transparency in this matter is a core part of MMC96's commitment to our players' trust.

Yes, you may request the deletion of your personal data after closing your account. However, certain limitations apply based on legal obligations — MMC96 is required to retain financial transaction records for 7 years under Malaysia's AML laws, and basic account data for 5 years for compliance purposes. Any information beyond the mandatory retention period will be deleted or anonymised. To request data deletion, contact us at support@mmc96.click with the subject line "Data Deletion Request" after closing your account.

MMC96 uses your gameplay activity data internally for purposes such as tailoring relevant in-platform promotions, identifying potential problem gambling behaviour for responsible gaming purposes, and improving game recommendations. We do not use this data for third-party advertising or sell it to ad networks. Any marketing communications you receive from MMC96 are based on the consent you provided at registration and can be unsubscribed from at any time via your account settings.

In the event of a data breach affecting your personal information, MMC96 is committed to notifying you promptly — within 72 hours of confirming the breach — via email and in-platform notification. The notification will explain what data was involved, the steps we have taken to contain the breach, and actions you can take to protect yourself. We will also report the incident to the relevant authorities as required under Malaysian law. We maintain an incident response plan that is tested regularly to ensure we can respond swiftly and effectively in such situations.
🔒 Your Data Is Safe with MMC96

Ready to Play Safe & Confident at MMC96?

Register a free account today and enjoy an online casino experience that puts your privacy first – 256-bit SSL encryption, no data sharing, and secure, convenient Malaysian payment methods.

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